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Frequently asked questions

Investment management refers to the handling of financial assets and other investments by professionals such as AXA IM for clients.

Clients of investment managers can be either individual or institutional investors.

Investment management includes creating strategies and executing trades within a financial portfolio.

You can view an up-to-date valuation of your investment online. If you don’t have access to the portal, you can register quickly and safely via the portal AXA IM Investing (axa-im-investing.co.uk)

If you need any further information, please call a member of our team on 0345 777 5511 from the UK or 0044 1268 448 667 from overseas. Our lines are open from 9:00am-5:30pm Monday to Friday or email us at axa-im@uk.dstsystems.com. or you may write to us at:

AXA Investment Managers Limited
PO Box 10908
Chelmsford
CM99 2UT
UK

If you move address, you can update your details by:

Phoning us on 0345 777 5511 from the UK or 0044 1268 448 667 from overseas. Our lines are open from 9:00am-5:30pm Monday to Friday.

Writing to us at AXA Investment Managers Limited, PO Box 10908, Chelmsford, CM99 2UT, UK and providing your name, date of birth, previous address, new address, phone number, email address and National Insurance number.

Requesting a Change of Address Form from us by phoning 0345 777 5511 from the UK or 0044 1268 448 667 from overseas. Our lines are open from 9:00am-5:30pm Monday to Friday.

    Disclaimer

    This marketing communication does not constitute on the part of AXA Investment Managers a solicitation or investment, legal or tax advice. This material does not contain sufficient information to support an investment decision.

    Issued in the UK by AXA Investment Managers UK Limited, which is authorised and regulated by the Financial Conduct Authority in the UK. Registered in England and Wales No: 01431068. Registered Office: 22 Bishopsgate London EC2N 4BQ.

    In other jurisdictions, this document is issued by AXA Investment Managers SA’s affiliates in those countries.

    Risk Warning

    The value of investments, and the income from them, can fall as well as rise and investors may not get back the amount originally invested.